Different trades, same handful of root causes. If two of these read like a description of your week, the fix is almost always the same shape.
Enquiry comes in Monday, surveyor visits Wednesday, quote goes back Friday. By then the customer has had three competitors round and signed with whichever one priced first.
Lead → survey → quote · 4-day round tripOffice scheduler, paper wall planner, fitter’s WhatsApp — they disagree by Wednesday. Two installs end up double-booked, one fitter sat in a van.
Office · paper · WhatsApp · double-bookingsInstaller takes site photos on personal phone, sends them on WhatsApp, the office screenshots them into a folder. A week later, no-one can find the customer-signed completion form.
Site photos · sign-offs · completion formsKlarna wants one workflow, Novuna wants another, V12 wants a third. Stripe sits separately. Customers drop off at the deposit stage because the journey is broken.
Klarna · Novuna · V12 · Stripe · depositsWe build the four below for almost every installation client, in some combination — usually starting with the one that shaves the most hours off a week immediately.
Configurable rules, real material costs, surveyor-supplied measurements in — accurate, customer-ready quote out, sent the same hour. The hot lead stays hot.
One app per fitter: today’s job sheet, customer details, before/after photos, customer signature, materials used, time on site. Syncs back the moment the van has signal.
Customer accepts the quote online, pays the deposit, sees the survey + install dates, watches progress, raises a snag — without having to phone the office at any point.
Klarna, Novuna, V12, Snap, Stripe — each fronted by one customer-facing journey. The business sees one deposit log and one reconciliation report; customers see a clean checkout.
Same shape for a one-week dashboard or a six-month platform build. The cadence stays — only the scope changes.
A 60-minute call. We figure out where you actually hurt — not the surface request, the underlying system problem.
We sketch the system as it is, then as it could be. Concrete enough to estimate, abstract enough to evolve.
Small, working slices. Production from day one. We refuse to disappear into a six-month build.
When it’s live, we stay. Monitoring, iteration, and the boring upkeep that keeps software actually working.
One call. We'll dig into what you've got, where it's friction, and whether we're the right people to help. No deck, no pitch.