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Five systems, none of them talk.
ERP, CRM, MRP, your eCommerce, plus the spreadsheet someone built in 2017 — every department has its own truth.
ERP · CRM · MRP · eCommerce · spreadsheetsDifferent factories, same handful of root causes. If two of these read like a description of your week, the fix is almost always the same shape.
ERP, CRM, MRP, your eCommerce, plus the spreadsheet someone built in 2017 — every department has its own truth.
ERP · CRM · MRP · eCommerce · spreadsheetsA quote gets keyed into the CRM, copied into the ERP, then re-typed onto a despatch note. Anything more than a typo costs you a load.
CRM → ERP → despatch · re-keyed at every stepYou find out a line went down at end-of-shift, not when it happened. Throughput, OEE and downtime live in someone’s head, not on a screen.
Production · OEE · downtime · throughputTrade accounts and distributors are asking for a portal: live stock, repeat orders, invoices, returns — without ringing the office.
B2B portal · trade accounts · self-serviceWe build the four below for almost every manufacturing client, in some combination — usually starting with the one that gives the team the fastest hour back.
Real-time view of every line, machine and shift — throughput, OEE, downtime causes, current orders against capacity. One screen on the factory wall, the same data on a phone in the office.
Trade accounts and distributors place orders, see live stock, download invoices, raise returns and track despatch — all without phoning the office. Tied directly to your ERP.
SAP, Sage, Microsoft Dynamics, Epicor — integrated cleanly with Shopify, your website, custom apps and the warehouse. Webhook-driven, not nightly batches.
One workflow from website enquiry to dispatched order: quote generated, approved, converted to sales order, picked, despatched, invoiced. No re-keying, no missed handovers.
Same shape for a one-week dashboard or a six-month platform build. The cadence stays — only the scope changes.
A 60-minute call. We figure out where you actually hurt — not the surface request, the underlying system problem.
We sketch the system as it is, then as it could be. Concrete enough to estimate, abstract enough to evolve.
Small, working slices. Production from day one. We refuse to disappear into a six-month build.
When it’s live, we stay. Monitoring, iteration, and the boring upkeep that keeps software actually working.
One call. We'll dig into what you've got, where it's friction, and whether we're the right people to help. No deck, no pitch.